Career Profile

Senior Support Assistant

STEP 1

Career Area
Administrative

STEP 2

Career Path
Business and Financial Operations

STEP 3

Career Role
Senior Support Assistant

STEP 4

Job Profile & Development Opportunities

Position Summary
Key Accountabilities
Education, Experience &Skills
Development Opportunities

This is a second step entry level job that performs most routine tasks under more generally defined supervision. Performs a variety of moderately complex clerical tasks to support assigned area. This position may provide secretarial support. Departments may provide additional guidance with a departmental position description.

Responds to non-routine correspondence or telephone contacts in area of responsibility within guidelines established by supervisor.
Drafts correspondence and memoranda; prepares graphs, tables and manuscripts; prepares reports and presentation materials.
Schedules and maintains calendars, travel itineraries, and coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
May maintain and reconcile assigned financial records/ reports for area.
Receives, classifies, reconciles, consolidates, and/or summarizes documents and information.
Compiles data from reports using required knowledge of departmental, project, and/or university policies and procedures.
Assists with data entry and basic processing for the financial and/or human resources systems.
Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
Maintains office supplies and equipment.
Screens calls and emails and receives and directs visitors.
Retrieves information from departmental and/or project records.
May handle confidential information and sensitive issues.
May train entry level clerical staff.
Handles basic to moderately complex inquiries.
May be assigned routine budget or financial responsibilities by supervisor.
Advises on policy and processes as assigned by supervisor.
Other duties as assigned.

CERTIFICATIONS/SKILLS

Working knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required.
FMS training with a passing score may be required.
Use of University financial systems may be required.

EDUCATION